CommBox Blog on HubSpot

Top 5 Tips To Create The Ultimate Customer Experience in the Food & Beverage Industry

7 Fundamentals for Providing Amazing Customer Experience in the Real Estate Industry, Trends, Tips, Tactics

How to Nail Your next Customer Service Job Interview, 10 Things to Keep in Mind

6 Reasons Why Automation Makes You More Human in the Post Pandemic Era

Top Secrets For Creating Customer Evangelists In 2021

How We Use WhatsApp Business and CommBox to Boost Conversions by 40%

The Age Of Productivity In Customer Communication

6 Reasons Why Every Support Agent Needs CommBox

5 Proven Customer Support Workflows to Boost the Efficiency of Your Call Center, Best Practices

Service Recovery Skills, How Your Support Team Should Use It to WOW Your Customers, Best Practices

How to Measure Customer Growth for SaaS B2B Companies, 6 Things You Can Easily Use to Get Started

7 Proven Ways To Convert Your B2B SaaS Free Trial Users Into Paying Customers, The Definitive Guide

Chief Happiness Officer, Does Your Company Really Need One? 9 Top Reasons to Start Looking for the Perfect Applicant

What’s New in CommBox? Getting Ready for the New Year (V8.2)

How Using Canned Responses Can Help You Be More Personable – 5 Winning Tips

CommBox AI-Powered Omnichannel Platform Now Available for Purchase on SAP® App Center

12 Ways You Can Easily Use to Optimize Your Marketing Funnel to Generate 6 Times More MQLs

9 Steps You Should Follow To Promote and Create A Data-Driven Company Culture

7 Proven Ways to Shorten Your Sales Life Cycle

The Ultimate Guide to ABM Marketing – Where Sales and Marketing Teams Align

7 Steps For Creating a Powerful Customer Reference Program

How Your Support Team Can Help in Designing Your Product Positioning Strategy – 7 Steps to Look At

How Your SDR Team Can Elevate Your Lead Nurturing Process – 5 Things They Should Focus On

Utilize Quiz-Based Customer Service Strategy to Wow Your Customers, the Definitive Guide

Why Your Company Need a Customer Reference Program, 8 Tips and Tricks To Get You Started

The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Ticketing Communication to a More Automated, Conversational AI-Powered Solutions Like CommBox

Does Automation Lie at the Core of Your Business? Here Are 5 Types of Business Process Automation to Get You Started

Create a Culture of Belonging in 6 Steps – Why and How to Get Started

“The Global Pandemic Has Pushed More Companies Towards Automation at Scale,” CommBox CEO on the Benefits of Business Automation During Turbulent Times

How to Launch an Employee Wellbeing Program, 8 Steps to Consider, Guide, Tips

Top 8 Reasons Why Business Intelligence (BI) Is Crucial in Your Customer Experience Funnel

The Importance of Service Accessibility, What Is Accessible Customer Service?

Disrupting Your Industry by Providing the Best and Most Updated Customer Experience, 6 Tips on How to Get Started

7 Things Your Support Team Should Do to Create the Ultimate Word to Mouth Marketing Funnel

Why Should You Hire a Chief Experience Officer? 6 Reasons to Help You Make up Your Mind

How to Turn Customer Service Data into Marketing Insights to Boost ROI, 3 Paths for Achieving Your Goals

How and Why You Should Measure Customer Experience ROI – 5 Tips on How to Get Started

Early-Stage Startup? Here Are the Top 7 Things Investors Are Looking For!

CommBox in the classroom, eTeacher Customer Success Story

7 Ways You Can Create a Collaborative and Prosperous Workplace with Cutting Edge Technology

5 Steps You Should Follow to Build the Ultimate Partnership Program for Your SaaS B2B Product as an Early-Stage Startup

6 Customer Experience Trends That Will Drive Growth for Your B2B SaaS Company, Tips, Guide

Utilizing Influencer Marketing to Deliver Awesome Customer Experience – the Definitive Guide

CommBox to empower SAP CRM to become a fully omnichannel customer communication center driven by AI.

Turning Customer Support into Your Competitive Advantage – 7 Tips to Get Started

8 Call Center Security Trends You Must Follow in 2021

NPS (Net Promoter Score) as a Business State of Mind, Will Your Customers Recommend You to Others? 7 Tips!

SERVQUAL – Why and How You Should Measure the Quality of Service at Your Organization. Tips, Guide

Dealing with Unresponsive Customers? Here Are 7 Things You Can Do

“Google My Business” – a New Feature You’ll Love, Now Available on Your CommBox

The Global Pandemic Is Rewriting the Rules of Customer Service – Here Are 6 Ways to Prepare

Building Online Customer Communities to Deliver Better Customer Support – 4 Things to Consider

6 Steps You Must Follow to Create the Ultimate SaaS Pricing Model for Your Startup

8 Things to Look for When Choosing Your next Omnichannel Platform

8 Best Customer Engagement Tools You Should Start Using Right Now

Best Practices for Delighting Customers and Improving CX in the Automotive Industry

CommBox announces strategic partnership with Wecom to deliver omnichannel messaging solutions in Brazil

Ran Yosef CommBox CMO & Annette Franz discussing the importance of customer journey and personalization in the digital age

8 Ways You Can Show Customer Appreciation and Why You Should Start Right Away

The Importance of Consistency in Customer Service – 7 Things You Can Do to Deliver the Experience Your Customers Want

12 Ways to Ace Ecommerce Customer Service

How to Use In-App Notifications (Properly) to Deliver Outstanding Customer Experience

The Power of Localization in Customer Service – Why and How You Should Get Started? a Helpful Guide

Is Tiktok for Business Already Included in Your Marketing Strategy? Here Are 5 Reasons Why It Should Be

Focusing on Employee Experience Should Be a Top Priority When Drafting Your CX Strategy

How to Use Predictive Analytics (The Right Way) to Improve Customer Experience – 3 Expert Tips

Dos and Don’ts in Automation – 10 Things You Should Automate and 10 You Shouldn’t

7 Things You Can Do to Promote Diversity and Equality at Your Workplace and Why Your Employees Will Love It

Providing Improved Customer Service Through Marketing Automation – 3 Easy Ways on How to Get Started

Powering Team Collaboration by Using Business Automation Processes – a How-to Guide

There is a Growing Demand for Omnichannel Communications in the Education Industry – Here’s Why!

Improving Lead Generation Strategies Through Awesome Customer Experience

The future of customer experience – CommBox CMO, Ran Yosef hosting Shep Hyken

12 Things You Can Do to Start Saving on Your Call Center Expenses

Why You Should Care About Effortless Customer Experience and How AI and Automation Can Help

An exclusive one on one interview with Ran Yosef, Our CMO

6 Best Customer Service Workflows You Can Easily Use to Deliver a Better Customer Experience

Why Your Support Agents Should Help in Creating Your Sales Funnel – Best Practices!

CommBox Partners up with Ingenia to Provide Omnichannel Autonomous Customer Communication Center in Spanish

5 Things You Can Do to Re-Engage Your Customers After the Pandemic Crisis

Contact Center as a Service (CCaaS) – What Is It? How Your Business Can Benefit from CCaas!

CommBox Launched A New & Improved Software Version Update

Keeping Your Customer-Centric Approach During Hard Times

Building Your Sales Pipeline by Using Your Customer Service KPIs for Better Results – How-to Guide

Digital Customer Communications – 8 Trends You Should Look for in 2021

Maintain Strong Organizational Culture While Working Remotely – 6 Tips You Can Easily Adopt

Using CommBox’s Electronic Signature to Close More Deals and Get More Done in the Insurance Sector

Need to Scale Up? How Enterprises Are Using CommBox as the Heart of Their Customer Communications

How the world’s biggest brands are using CommBox during the pandemic time to stay on top of their CX game

Restaurant Chatbots – Your Customers Will Love It! plus 8 Ways It Enhances Customer Experience

Join the CommBox Partners Program

7 Things You Can Do to Better Handle Call Spikes at Your Contact Center

Using Telegram as a Customer Service Channel – Why You Should and How to Get Started

Improving Customer Experience in the Health Sector – Best Practices and Tips

Customer Retention in the Telecom Industry – How to Do It the Right Way

Providing Excellent Customer Service through Social Distancing

AI and Business Automation During a Pandemic – 5 Things You Can Do to Stay on Top of Your CX Game

Customer Survey Questions: Here Are 14 Essential Questions You Should Ask Your Customers

Improving Customer Experience in the Banking Sector: Here Are 10 Tips You Can Use to Deliver the Best Experience

$1.6 Trillion Is Lost Each Year Due to Poor Customer Service – What You Can Do to Stay out of This Statistic

9 Things You Can Do to Inspire Your Remote Support Teams

Thinking of Outsourcing Your Customer Service? Follow This 6 Step Guide

8 Things You Can Do to Help Your Support Team to Handle Multiple Requests During the Pandemic Crisis

4 Best Practices to Write Customer Service Emails That Actually Work!

5 Ways to Shift Customers to Lower Cost Communication Channels

7 Things You Should Look for When Hiring a CIO (Chief Innovation Officer)

First Quarter Recap of 2020 at CommBox

Cloud-Based Contact Centers – 7 Tips for Shifting to Home Working

4 Things You Can Do to Elevate Your Customer Service Agents Experience at Work

How Building Apps Leads to Better Customer Experiences

Getting Started with AI-Powered Knowledge Base

8 Types of next Level Customer Service Tools You Should Be Using in 2020

6 Golden Rules to Increase Customer Acquisition for Enterprises

Whatsapp, Growth, and Benefits as a Business Communication Channel

Sales Chatbots – How to Automate Your Entire Sales Funnel on Your Website or App

7 Tips for Building Your Customer Service Roadmap

From Return on Investment (ROI) to Return on Experience (ROX): Tips on Picking Your CX Strategy

14 Customer Service Metrics You Should Measure

What Is Customer Marketing? Why Use It As A Business Strategy?

Why Mapping Customer Journey Is Crucial – 10 Steps You Should Follow

From Newbies to All-Stars – How to Train Your Customer Service Agents to Be the Best

Removing Customer Phone Support? Here’s Why You Should Keep It!

When Customer Service Becomes Marketing

Building Humanlike Bots – 6 Winning Tips to Create More Personal Conversations

How to Take Care of Your Employees So They Will Take Care of Your Customers

How to Deliver Outstanding Omnichannel Customer Service with Messaging Apps

9 Best Practices for Onboarding Customer Service Agents, A Guide

How Emojis Can Make or Break Every Customer Experience – 5 Tips for Using Emojis Effectively

How to Turn Unhappy Customers into Loyal Customers – 7 Best Practices

Why Live Chat and Chatbots Are a Must-Have for Every Website or App in 2020

10 Reasons for Customer Service Agents Burnout and How to Fix It

8 Proven Ways For Building Employee Engagement

10 Winning Customer Service Psychology Tips You Can Adopt to Dominate Your Industry

Everything You Need to Know About Customer Rewards Programs

Personalized Customer Experience – Complete How to Guide!

Traditional CRM System or Omnichannel Platform – Which One Is Right for Your Business?

Why Customer Empathy Should Be a Top Priority When Building Your Business Strategy

Synchronous and Asynchronous Messaging Channels – Essential Guide

Still Not Providing with 24/7 Customer Service? Here Are 9 Reasons Why You Should Start Right Away!

AI and Automation Are Keys to Your Customer Experience Success

Considering Rebranding? Everything You Need to Know and 7 Winning Tips for Rebranding Success

5 Characteristics of Success for Sales Development Representatives

The Ultimate Guide for Customer Health Score, a How-To Guide

CommBox introduces an innovative WhatsApp business omnichannel chatbot

Eliminating Customer Churn; 11 Ways to Do It Right, Tips, Guide

7 Proven Ways to Make the Most of Your Customer Success Team

5 Ways to Keep the Human Touch in the Digital Era

12 Ways to Improve Your Customer Journey, the Easy Way!

The education sector next in line to benefit from CommBox innovation

The Complete Guide to Customer Pain Points

6 Ways To Use Customer Segmentation to Deliver a Better Customer Experience

12 Reasons Why You Should Use SMS as a Business Service Channel

The Complete Guide For a Successful Digital Transformation At Scale For Enterprises

Artificial Intelligence and Deep Learning for Customer Service

7 Secrets on How to Grow Your SaaS Business, a Guide

The Complete Guide to Creating a Frictionless Customer Experience (FCX)

How Email Marketing Helps Engage With Customers, a Complete Guide

6 Things You Can Do to WOW Your Customers and Everything You Need to Know About Micro-Moments

Top Communication Channels Most Used by Customers in 2020

Clarity and Transparency in Customer Service – Clarity as a Business State of Mind

Looking For a Key Differentiator For Your Brand? Try Customer Experience

Why Customer Service Jobs Became Lucrative – Customer Service in the Digital Age

The Customer Service Experience for Millennials and Gen Z

Multilingual Customer Services, Why You Should Offer it!

How to Use Customer Feedback to Generate Sales

Is Your Team Ready for the Holiday Season?

Top Contact Center Technology You Should Use For Better Customer Service

It’s Time to Automate Your Business

Automate Your Contact Center, Tips, Guide, Get Ready for 2020

CommBox Selected Officially by WhatsApp as One of its Alpha Vendor API partners

5 Strategies To Improve Your Customer Service Software

The Top 5 Call Center Trends You Need to Be Aware of in 2020

Moving From Multi-Channel to Omnichannel, the Complete Guide

Company-Wide Profit Margins Depend On The Actions And Attitudes Of Customer Service Agents

How and Why You Should Utilize Your Customer Service Team to Boost Sales!

Do’s and Don’ts in Customer Support

How to Build a Top-Notch Customer Service Team

What Is a Customer Service Knowledge Base? Benefits, Tips, a Guide

How To Create & Maintain Customer-Centric Customer Service Strategy

Customer Self Service: The Best-Kept Secret To Customer Satisfaction

Why Customer Feedback Is Important, Plus 20 Ways to Get It

8 Best Customer Retention Strategies Your Business Should Use

Best Customer Support Strategies, Evaluate and Reward Your Team

Building An Online Customer Community Is Critical To Your Success

How Data, Analysis, and Reports Can Improve Customer Service

6 Best Ways to Keep Your Employees Happy

How Can Chatbots Improve Customer Service?

Business Success Relies On Tracking & Improving Customer Service KPIs

The Power of AI in Customer Service

The 5 Phases of the Customer Journey When Onboarding, a Guide

Free Trial vs Demonstration, Choosing Which One, a Helpful Guide

8 Best Customer Service Practices Every Company Should Adopt

Implementing An Omni-Channel Customer Service Platform Is Essential To Success

Moving From A Traditional Call Center To An Autonomous Omnichannel Contact Center

The Role of Social Media in Customer Service, a Social Media Guide

CommBox Announce a Unique Collaboration With Nixxis to Launch a State-of-the-Art Omnichannel Solution

What Is CommBox? An Inside Look At The Most Advanced Omnichannel Platform

Boost Your Sales and Customer Service With WhatsApp For Business

What Are The Benefits of Business Automation? A Helpful Guide

CommBox Meets the Growing Demand in Business Automation for Customer Services

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