CommBox Blog on HubSpot

Thinking of outsourcing your customer service operation? If so, then you’re in the right place. Many businesses are contemplating outsourcing their customer service for a variety of reasons. With rapidly advancing technology and an increasingly interconnected world, outsourcing is more viable than ever. Many of the problems that were previously associated with outsourcing are no longer a problem. For example, communicating with your outsourced team is fast and efficient nowadays.

COVID-19, otherwise known as Coronavirus, has had a significant impact on people all over the world. This impact is felt by everyone. It’s felt by people suffering from the virus. It’s felt by those caring for the sufferers. It’s felt by those grieving. And it’s felt by businesses and customers all over the world. At the time of writing, there are now over 1.2 million confirmed Coronavirus cases all over the world.

Staying competitive in 2020 is critical. There are so many companies out there and so many advanced technological tools, that being truly innovative is a challenge. In a world where anyone can have a highly polished website with the click of a button, how do you set yourself apart from the competition? How do you keep pushing forward in a world where treading water is heavily punished?